![]() ![]() So connect the USB cable to a USB port directly on the PC motherboard (back of the computer for most desktops). It is also important to be aware that the device is powered through the USB port. The USB port needs to be USB 2.0 or higher. Try a different port if you can.įor the USB audio interface, it is important to connect the USB cable from the Scarlett 2i2 directly to the computer. All physical connections need to be properly attached. You can find the Focusrite USB Audio device under Sound, video and game controllers. If necessary, open the Device Manager, uninstall the device and then reinstall the drivers. When you start the Focusrite Control software, you might see a black screen with the message “No Hardware Connected”.įirstly, ensure the drivers are correctly installed. Error Message: Focusrite Scarlett 2i2 No Hardware Connected The benefit of this approach is that ALL your device drivers can get updated! The USB controller drivers and other audio drivers are also checked and updated when required.
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